our home

We invite you to enjoy your vacation in one of the most spectacularly unique and secluded hideaways on the Mayan Riviera. Casa Los Charcos is a spacious, comfortable, and luxurious retreat from civilization. We guarantee that you will never forget this one-of-a-kind house in Playacar.

policies

All Rates are PER DAY in USD. They include full private house and property use, daily maid service, and maintenance. The security deposit is $1,500 USD. It can vary, depending on age and number of guests, as well as special circumstances.

To make a reservation, you may contact Casa Los Charcos via e-mail or phone, and ask about availability.

Reservations will be held for 3 working days beginning the moment the reservation is placed.

When confirmation is received, an invoice via e-mail will be sent; at this point 30% of the rental is due. The remaining balance is due before 45 days of the arrival date. If not paid, the reservation will be cancelled and the deposit lost.

For cancellations 70 or more days prior to arrival date, a full refund will be returned.

For cancellations 45 to 70 days prior to arrival date, 30% of the rental is forfeited.

For cancellations less than 45 days prior to arrival date, 100% of the rental is forfeited.

Cancellations must be confirmed via e-mail.

Deposits for the period of December 15th to January 15th are not refundable.

calendar

In order to help plan your vacation, Casa Los Charcos has an online calendar where you can check availability all year long. Please check the calendar before making a reservation to prevent any scheduling conflicts.